Case Board

Your 14 active cases, left to right: New → In review → Approvals → Travel.
1 urgent · 2h SLA
My active cases142 urgent
Replies due (2h SLA)3Oldest: 41 min
Consults today52 need interpreters
CSAT (30d)4.998 rated conversations

Case board

New 4
THH-2026-0166 · IVF🇲🇦 Casablanca · records uploading
THH-2026-0167 · Cardiac🇰🇼 Kuwait City · needs records list
In review 5
THH-2026-0163 · SpineAwaiting hospital quote · SLA 48h
THH-2026-0165 · OncologyURGENT · specialist due in 2h
Approvals 3
THH-2026-0148 · CABGMoH ✓ · foreign affairs pending
THH-2026-0158 · KneeHealth track pending · day 1
Travel 2
THH-2026-0141 · OrthoVisa ✓ · flies Thursday
THH-2026-0139 · TKRArrived · surgery 28th