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How it works — 9 simple steps

From your first message to 90 days after you're home. One clear path, and you're guided at every step.

⚡ Emergency (non-elective) cases follow the same 9 steps — on a compressed clock.

Hospital review within 24 hours, government fast-track (~48 hours), an urgent visa slot, and the earliest available theatre. Hospital allocation weighs your medical reports, patient category and the treatment required; last-minute hospital changes and hospital-to-hospital transfers are managed directly by the hospital so care is never delayed. Hospital and embassy dashboards track every critical case in real time, and — as with all care on the platform — payment goes directly to the hospital. In the most serious cases, the respective Embassy funds repatriation and the FRRO facilitates exit formalities.

1

Registration

Verified account, KYC, and a personal coordinator assigned within hours.

PatientPlatform
2

Medical records

Encrypted uploads — MRI, CT, labs. Stored in the patient's legal jurisdiction.

PatientPlatform
3

Hospital review

A named specialist reviews the file and confirms candidacy within 96 hours.

Hospital
4

Quote & payment

Video consult, then a fixed all-inclusive quote. You pay the hospital directly through an RBI-compliant channel.

HospitalPatientRBI-compliant
5

Government approvals

Health-ministry and foreign-affairs tracks reviewed in parallel.

Ministry
6

Invitation & visa

QR-verified invitation letter; medical visa tracked to approval.

HospitalEmbassy
7

Travel booking

Flights, medical hotel, pickup, interpreter — one itinerary.

Partners
8

Arrival & treatment

Live timeline for family; payment settled directly with the hospital on admission.

HospitalFamily
9

Discharge & follow-up

Discharge summary, return flight, then 90 days of telemedicine care.

HospitalPlatform
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